Privacy Policy | Virginia Transport

Effective Date: 1/1/2025

Virginia Transport LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through SMS communications.

1. Information We Collect- We collect the following types of information:

Personal Information: Name, phone number, email address, and any other contact details provided when you sign up for our services.
Transactional Information: Details related to load assignments, dispatch updates, and delivery confirmations.
Technical Information: Device type, mobile carrier, and interaction history with our SMS messages.

2. How We Use Your Information- We use your information to:

Send dispatch notifications, load details, and status updates via SMS.
Provide customer support and respond to inquiries.
Improve our communication and logistics services.
Comply with legal requirements and industry regulations.

3. SMS Messaging & Consent- By providing your phone number, you agree to receive transactional SMS messages from Virginia Transport

Message Frequency: Messages are sent on an as-needed basis (typically 1-5 per load assignment).
Message & Data Rates May Apply. Check with your carrier for details.
Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation that you have unsubscribed, and no further messages will be sent.
Help & Support: Reply HELP for assistance or contact us at [Insert Support Email/Phone].

4. How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or mobile networks is 100% secure.

5. Sharing of Information- We do not sell, rent, or share your personal information with third parties, except:

To service providers assisting in our SMS messaging operations.
To comply with legal requirements or protect our company and users.

6. Your Rights & Choices

Access & Correction: You may request access to your personal data or ask us to correct inaccurate information.
Opt-Out: You can opt out of SMS communications at any time.
Do Not Track: We do not track users across third-party websites.

If you have any questions about this Privacy Policy or our SMS practices, contact us at:

Virginia Transport LLC
4020 N Elston Ave., Chicago, IL 60618

vt@virginiatransport.net
773-516-4700

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised Effective Date above.